PROFILE
IT Specialist with over 20 years of hands-on experience in Unix/Linux systems, with deep expertise in enterprise-grade operating systems including Solaris and Red Hat Enterprise Linux. Highly proficient in system administration, performance tuning, and infrastructure design across mission-critical environments.
PROFESSIONAL EXPERIENCE
Senior Platform Specialist
Affin Bank Berhad, Cyberjaya
Mar 2022 — Present
Technical Lead – Unix
Tata Consultancy Services, Kuala Lumpur
Jan 2021 — Feb 2022
Section Head – Unix
RHB Bank Berhad, Bandar Baru Bangi
Mar 2020 — Jan 2021
Specialist Solaris - Team Lead
Maybank, Kuala Lumpur
Sep 2015 — Mar 2020
Technical Support Engineer
CTC Global Sdn Bhd, Petaling Jaya
Mar 2015 — Sep 2015
Deep Technical Support
Hewlett Packard, Cyberjaya
Apr 2010 — Oct 2014
System Engineer
GlaxoSmithKline, Petaling Jaya
Jun 2009 — Jan 2010
Infrastructure Analyst
EDS, Cyberjaya
Mar 2007 — Jun 2009
KEY DELIVERABLES
Infrastructure & Operations
- Managed Azure Cloud infrastructure including AS/400 Skytap and Azure Native.
- Oversaw DNS, NTP, Squid/Proxy servers both on-prem and cloud.
- Led data center relocation and new server farm setup.
- Administered F5 Load Balancer (cloud), VMware, and Oracle VM (OVM).
- Supported regional Unix/Linux systems across Brunei, Thailand, and Singapore.
- Ensured SLA/OLA compliance and produced monthly SLA reports.
- Participated in Disaster Recovery (DR) exercises and Business Continuity Planning (BCP).
Security & Compliance
- Performed OS patching and system hardening.
- Conducted Root Cause Analysis and Permanent Corrective Actions for critical incidents.
- Addressed audit findings and optimized system security.
- Ensured regulatory compliance and participated in governance committees (Patch Management, Incident Management, RCOM, RIMC, SMSC).
Leadership & Collaboration
- Provided technical leadership and mentorship to team members.
- Acted as escalation point for Level 1 & 2 support teams.
- Collaborated with application and infrastructure teams globally.
- Led server infrastructure development and quality assurance.
Project & Technical Management
- Designed and implemented Unix systems architecture.
- Recommended hardware specifications and system improvements.
- Evaluated system requirements aligned with IT strategy.
- Supported IT solutions project implementation and strategic infrastructure planning.
TECHNICAL DOMAINS
Operating Systems
- Solaris 8, 9, 10, 11
- Red Hat Linux
- HP-UX, AIX, Tru64
Virtualization & Containers
- VMware, HyperV, LDOM, Zones/Containers, OVM
- Solaris Volume Manager, ZFS, Zpool, VXVM
Clustering & High Availability
- Veritas Cluster
- Solaris Cluster
- Red Hat High Availability & Resilient Storage
- TruCluster
Cloud & Backup
- Azure Cloud (Native & Skytap)
- NetBackup
- Disaster Recovery & Business Continuity Planning
Networking & Security
- IPMP configuration
- GnuPG (PGP) encryption
- Password-less SFTP
- Sendmail configuration
- Hardening (JASS, enhanced mode)
Monitoring & Tools
- CA TNG Unicenter
- Apache, Sun Web Server
- Oracle, Sybase, PostgreSQL
Scripting & Automation
- Shell scripting
- Automation opportunities identification